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Refund & Return Policy
We know every kid is different (especially when it comes to taste and texture.)
Our First Try Guarantee
If it’s your first time trying WhimsiBeans™ and your little one isn’t a fan, don’t stress. We want you to feel good about giving WhimsiBeans a try. If you’re not satisfied with your first purchase, contact us within 30 days of delivery and we’ll make it right with a refund or replacement.
Because WhimsiBeans are a consumable product, we do not require you to return opened or partially used products.
Unopened Products
Unopened WhimsiBeans products may be eligible for a return within 30 days of delivery. To request a return, please contact us before sending anything back.
*Proof of purchase is required for all refunds and returns.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at info@whimsibeans.com. We’ll work quickly to make it right with a replacement or refund. If possible, please include your order number and a photo of the damaged or incorrect item.
Non-Returnable Items
For safety reasons, opened or partially used products are not eligible for return.
Gift cards and final-sale items are also non-refundable.
Refund Processing
Once your refund is approved, the refund will be issued to your original payment method. Please allow 5–10 business days for your bank or payment provider to process the refund.
Questions?
We’re always happy to help. If you have questions about a return, refund, or your specific order, please contact us at info@whimsibeans.com.
We know every kid is different (especially when it comes to taste and texture.)
Our First Try Guarantee
If it’s your first time trying WhimsiBeans™ and your little one isn’t a fan, don’t stress. We want you to feel good about giving WhimsiBeans a try. If you’re not satisfied with your first purchase, contact us within 30 days of delivery and we’ll make it right with a refund or replacement.
Because WhimsiBeans are a consumable product, we do not require you to return opened or partially used products.
Unopened Products
Unopened WhimsiBeans products may be eligible for a return within 30 days of delivery. To request a return, please contact us before sending anything back.
*Proof of purchase is required for all refunds and returns.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at info@whimsibeans.com. We’ll work quickly to make it right with a replacement or refund. If possible, please include your order number and a photo of the damaged or incorrect item.
Non-Returnable Items
For safety reasons, opened or partially used products are not eligible for return.
Gift cards and final-sale items are also non-refundable.
Refund Processing
Once your refund is approved, the refund will be issued to your original payment method. Please allow 5–10 business days for your bank or payment provider to process the refund.
Questions?
We’re always happy to help. If you have questions about a return, refund, or your specific order, please contact us at info@whimsibeans.com.
